Salary: £18,000 to £22,000 depending on experience
The role will involve dealing with clients and ensuring all IT application support needs are fulfilled within the agreed service level agreement. You will need to manage client’s expectations through clear and concise communication. A proactive approach to this role is required with an expectation that the suitable candidate has the ability to troubleshoot and project manage using our chosen issue tracking product.
The Junior Support Assistant will provide a pivotal role in the current growth of the company across a variety of clients covering many different industries. They will be required to investigate and understand the systems and their functions while clearly communication with our clients. Internally they will be working closely with all Account Managers keeping them informed on system development user acceptance testing progress.
To apply for this position, please forward your CV and a covering letter to firstname.lastname@example.org
Posted: 5/30/2017 1:34:45 PM